FAQ Page

The market situation today is challenging as the transportation market (all modes) of vehicles is facing shortage capacities in terms of means but also in terms of drivers. The key success factors of these operations include agility, efficiency, and visibility. As part of our DNA, DRAZO Logistics teams design complex worldwide routes to continuously optimise your vehicle shipments through green and cost-efficient robust transport solutions

DRAZO is one of the most efficient global freight forwarders operating within a worldwide network. Customized solutions for your specific ocean freight requirement are at the heart of our services. DRAZO can offer a flexible range of global and local Ocean Freight services for both Less-Than-Container Load (LCL) and Full-Container Load (FCL) shipments. These are backed by comprehensive Ocean Freight Management Services as well as Break-bulk, Project Forwarding, Partial and Full Charter Services. With weekly services on more than 600 routes connecting 10,000 points port-pairs your freight is in capable hands on the high seas, and beyond. Regardless of the size of your business, our dedicated implementation teams will ensure a smooth and quick introduction to our systems

Fast moving, challenging and constantly changing – airfreight spurs us on to be creative and flexible as we seek to deliver the most appropriate services to you. Global capacity and demand can change in the blink of an eye and we are committed to providing stable, reliable services which maintain your supply chain’s integrity. Whether your shipments fly in the bellies of commercial aircraft or require specialist freighter aircraft to move them our team of air freight experts will deliver tailor-made solutions to solve your business challenges.

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We offer road freight services for shipments <2 Tons or 2 loading meters, using our own operated network of hubs and agencies. Leveraging our shared user environment, we pick-up, consolidate and deconsolidate in our national or international hubs and cross docks, then distribute to your manufacturing plants, warehouses, point of sales, pharmacies & hospitals, and to your final consumers. Deliveries are scheduled according to geographies around East Africa and our information services provide a high level of visibility on your flows.

Reverse logistics plays a pivotal role in supply chain. Our solutions not only cover spare part management and distribution, but also returns, refurbishment and lifecycle management. Designed for diverse range of sectors, including automotive, technology, consumer, retail, industrial, and aerospace, our tailored solutions cater to your specific needs. We focus on aftermarket value creation through efficient processes, sustainability, and superior customer experience.

In every industry, the key to success lies in an adaptable and efficient supply chains. That’s why, at DRAZO, we actively champion a pragmatic approach to innovation. We cultivate a culture that fosters ingenuity at every level. Beyond technological advancements, we embrace innovative work methodologies. In our unique bottom-up approach, innovation is not confined to the integration of new technologies. Instead, our dedicated innovation ambassadors proactively identify opportunities and integrate inventive ideas at every operational level, spanning from the simplest process improvements to the most sophisticated automations.

For over two decades, we have been embracing the belief that operational excellence is not just a goal– it is a defining aspect of who we are. This commitment enables us to consistently elevate our clients' supply chain experiences. From the very start and extending across every stage of the contract lifecycle, we deliver the highest levels of efficiency and quality, ensuring strong customer satisfaction. -->Our partnership with customers is built on a shared pursuit of excellence. -->Our strength lies in surpassing expectations while adapting services to evolving needs. -->Our processes are crafted to provide data-driven insights, enabling more informed decision-making.

People are at the heart of everything we do through dedicated training and inspiration, our team of 1,000 committed professionals consistently delivers: -->High quality service -->Continuous customer satisfaction Whether through immersive bootcamps, ongoing learning via our in-house Academy, or thanks to the strength of communities and centers of excellence, we cultivate employee engagement, facilitate best-practice sharing and nurture an innovation mindset. With DRAZO Logistics, your business is entrusted to capable hands that are fully dedicated to its success.

We navigate every facet of your supply chain, with a steadfast commitment to excellence. Our expert teams are strategically positioned worldwide to support your operations. Our facilities offer comprehensive services to meet your requirements. At the core of our operations lies a state-of-the-art IT system, ensuring seamless orchestration and the promise of delivering consistent service levels. This is achieved through global harmonized programs and tools, rooted in experience and sector best practices.

BEHIND EVERY WOW, THERE IS A HOW. When you have out-of-gauge, exceptional, bulky or heavy cargo to ship or complex engineering requirements, trust DRAZO Logistics with your project. We have the experts and the assets needed to plan, engineer and execute the best-suited end-to-end, chartered and multimodal transport solutions. Let us put our how behind your wow! Our experts are highly specialized in-house engineers, project managers, pricing managers, ground crew, stevedores, aircraft handling crew, and charter managers, and with a wide range of long-term partners and vendors, your project requirements will always be met. Whether our own assets or those of our trusted partners, we have containers, vessels, aircraft, heavy-load vehicles, terminals, laydown areas, cranes and rigging equipment, skids, warehouses and more. Our global presence and localized regional expertise ensure your project’s success, no matter the location.

We provide a fully digitalized technology digital platforms - interconnecting all network partners, enabling visibility and value creation through leveraging data and analytics. Through utilizing proven technology across the supply chain, our aim is to drive efficiency and measurable results. By leveraging scalable supply chain management technologies we are able to completely digitalize complex global networks. The three part key to this is: Digitalization, Integration and Standardization. At the heart of everything is our Matrix Supply Chain Management (SCM) platform, through which you will have full oversight of your suppliers, customers, transportation and logistics services. Through Matrix SCM you will benefit from a single network model and single version of information across your entire network. We leverage the data from our platforms to learn, transform and innovate our customers supply chain networks.